The Management Action Record (MAR) is a tool that facilitates the annual follow up on the adoption of IEG’s recommendations by the Bank Group. Each IEG recommendation is reviewed and rated for a period of four years.

In 2012, World Bank Group Management and IEG agreed to adopt specific, measurable actions in response to IEG’s findings and recommendations. As the result, IEG rates the progress of Management’s Action Plans for each evaluation for four years during the annual update cycle.

Since 2015, to capture the progress of implementation of the Action Plans more accurately, WBG and IEG management introduced a new rating and started using a five point rating scale. This change introduced “Complete” as the highest rating accounting for actions that are completed and ensured that “High” is used for actions that are nearing the 90% of completion status.

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