IEG conducts a client survey periodically to gather opinions on the quality and impact of their evaluations to help obtain feedback on our clients' general awareness and attitudes toward IEG, assess our products and services in line with IEG's results framework, and share research findings with key stakeholders (including IEG management and the World Bank Group Board) as an assessment of our effectiveness.

Insights from the annual client survey help IEG improve our results framework, inform strategic decision-making, and anticipate demand for services.

We have prepared a video to update you on what IEG has been doing during this very challenging period. We hope you will take a few minutes to watch it, and provide us with feedback on what from us is working well for you, and what is not.



See the Results of Earlier Surveys: