May 22, 2018
12:30pm – 2:00pm | Room F L-101 Word Bank, F Building

IFC introduced engaging with clients as a strategic priority in the early 2000s. This was a relevant and timely response to competitive pressures from new players in the private sector development space, more financing and advisory options available to private investors in developing countries, and more confident developing country enterprises.

The overarching objective for this shift was to use strategically selected new and existing clients as effective vehicles for catalyzing private investments, increasing IFC’s developmental impact, and improving business efficiency.

The panel of experts discussed how to build on lessons learned after a decade of implementing IFC’s client engagement approach, especially in the context of IFC’s current focus on creating markets and maximizing finance for development. The event also highlighted findings from IEG’s recent evaluation on IFC's approach to engaging with clients: The International Finance Corporation’s Approach to Engaging Clients for Increased Development Impact.

Watch the re-play of the live event

View the Presentation

OPENING REMARKS

José Carbajo
Director, Financial, Private Sector and Sustainable Development Department
Independent Evaluation Group

PRESENTATION
IFC’s Approach to Engaging Clients for Increased Development Impact: Findings, messages and implications

Hiroyuki Hatashima
Senior Evaluation Officer
Independent Evaluation Group

Stephan R. Wegner
Senior Evaluation Officer
Independent Evaluation Group

COMMENTATORS

James Smouse
Principal Investment Officer
International Finance Corporation

Gisele Saralegui
Principal Investment Officer
International Finance Corporation

PANEL

James Emery
Head of Development Impact
International Finance Corporation

Gisele Saralegui
Principal Investment Officer
International Finance Corporation

James Smouse
Principal Investment Officer
International Finance Corporation

CLOSING REMARKS

Snezana Stoiljkovic
Regional Vice President South Asia and East Asia & Pacific
International Finance Corporation

MODERATOR

Stoyan Tenev
Senior Manager, Financial and Private Sector Evaluation
Independent Evaluation Group
World Bank Group

Comments

Submitted by anonymus on Tue, 05/22/2018 - 13:16

Permalink

Two questions: What is the definition of strategic client for IFC? and, 2) To effectively manage strategic client relations, the relationship manager has to have empowerment and credibility with the client and within IFC. How are we supporting, from a model, incentive, capacities and capabilities point of view this?

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